Ready Up Privacy Policy

Last Updated: June 27, 2025

Introduction

Welcome to Ready Up (operated by Chartis gg, Inc), the creative headquarters for UGC creators to showcase skills, collaborate with other creators, and access tools for development of UGC games. We are committed to protecting your privacy and providing transparency about how we collect, use, and protect your personal information.
This Privacy Policy explains our data practices when you use our website (chartis.gg and getreadyup.com), services, and platform features, including our integration with Epic Games services. By using Ready Up, you agree to the collection and use of information in accordance with this policy.
Important: You must be at least 13 years of age to use Ready Up.

Contact Information

Chartis gg, inc. (d/b/a Ready Up)
Website: https://chartis.gg and https://getreadyup.com
General Contact and Privacy Inquires: info@chartis.gg

Information We Collect

Account and Profile Information

• Epic Games Integration Data: When you connect your Epic Games account, we collect your Epic Account ID, display name, basic profile information, and friends list (with your permission)
• Creator Profile Data: Bio, portfolio information, creator preferences, and showcase settings you provide
• Contact Information: Email address for communications, account verification, and creator payouts
• Age Information: Birth year to verify minimum age requirements (13+) and ensure appropriate privacy protections

Gaming and Creator Activity Data

• Fortnite Island Data: Island creation metrics, play statistics, favorites, and engagement data from Epic's publicly available Data API
• Platform Usage: How you interact with Ready Up features, time spent on different sections, and collaboration activities
• Creator Collaboration: Project participation, team interactions, and community engagement within our platform
• Search and Discovery: Islands you view, creators you follow, and content you interact with

Technical Information

• Device and Browser Data: IP address, device identifiers, browser type, operating system, and screen resolution
• Performance Data: Page load times, error reports, and platform performance metrics
• Security Data: Login attempts, suspicious activity monitoring, and fraud prevention information
• Cookies and Tracking: Analytics cookies, preference cookies, and essential functionality cookies

Communication Data

• Platform Messages: Direct messages between creators, collaboration discussions, and community interactions
• Support Communications: Help requests, feedback submissions, and customer service interactions
• Marketing Preferences: Email subscription status and communication preferences

How We Use Your Information

Essential Service Delivery (Legal Basis: Contract Performance)

• Account Management: Creating and maintaining your Ready Up account and creator profile
• Epic Games Integration: Connecting with Epic Games services to display Fortnite island data and enable social features
• Creator Discovery: Helping users find and connect with island creators and discover new content
• Platform Features: Providing collaboration tools, messaging, and community features
• Payments and Payouts: Processing creator revenue sharing and payout eligibility (if applicable)
• Technical Support: Responding to help requests and resolving platform issues

Analytics and Improvement (Legal Basis: Legitimate Interests)

• Platform Analytics: Understanding how users interact with Ready Up to improve features and user experience
• Creator Insights: Providing creators with analytics about their island performance and audience engagement
• Security and Fraud Prevention: Detecting suspicious activity, preventing abuse, and maintaining platform safety
• Performance Optimization: Monitoring platform performance and fixing technical issues

Marketing and Communications (Legal Basis: Consent)

• Feature Updates: Notifying you about new platform features, creator tools, and community events
• Creator Spotlights: Highlighting exceptional creators and islands (with creator permission)
• Newsletter Communications: Sending periodic updates about the Ready Up community and gaming industry news
• Personalized Recommendations: Suggesting relevant creators, islands, and collaboration opportunities

Legal Compliance (Legal Basis: Legal Obligation)

• Regulatory Requirements: Complying with privacy laws, consumer protection regulations, and gaming industry standards
• Age Verification: Ensuring all users meet minimum age requirements (13+)
• Safety Obligations: Protecting teen users and preventing harmful content or behavior
• Law Enforcement: Responding to valid legal requests and court orders
• Terms of Service Enforcement: Investigating violations and maintaining community standards

Epic Games Integration and Data Sharing

Epic Account Data Usage

Ready Up integrates with Epic Games services to provide enhanced creator discovery and social features for users 13 and older. This integration involves:

• Epic Account Connection: Collecting your Epic Account ID, display name, and basic profile information when you choose to connect your account
• Fortnite Island Data: Accessing publicly available island performance metrics through Epic's Data API, including play counts, favorites, and engagement statistics
• Social Features: Enabling you to find and connect with Epic Games friends who also use Ready Up (requires separate consent)
• Cross-Platform Integration: Syncing your island creation activity with your Epic Games creator profile

Your Rights Regarding Epic Integration

• Connection Control: You can connect or disconnect your Epic Games account at any time through your account settings
• Data Limitation: We cannot access your Epic Games payment information, private messages, or detailed gameplay data
• Public Data Notice: Fortnite island performance data is publicly available through Epic's API and cannot be made private

Data Sharing with Epic Games

• Limited Sharing: We share minimal data with Epic Games as required for API functionality, including your platform usage related to Fortnite islands
• No Personal Information Sale: We do not sell your Epic Account Data or personal information to Epic Games or any other third parties
• Compliance Requirements: Our Epic Games integration complies with Epic's Developer Terms and data use restrictions
• User Control: You maintain control over your Epic Games account and can revoke access through Epic's account settings

Information Sharing and Disclosure

We Do Not Sell Personal Information

Ready Up does not sell, rent, or trade your personal information to third parties for monetary consideration. We do not participate in data broker networks or sell user data to advertising companies.

Limited Sharing Circumstances

We may share your information only in the following circumstances:

Service Providers and Vendors

• Cloud Infrastructure: Hosting services, database management, and content delivery networks
• Analytics Services: Privacy-compliant analytics tools to understand platform usage and improve user experience
• Communication Services: Email delivery platforms and customer support tools
• Payment Processing: Secure payment processors for creator payouts (when applicable)
• Security Services: Fraud prevention tools and security monitoring systems

All service providers are bound by strict data protection agreements and can only use your information to provide services to Ready Up.

Creator Community Features

• Public Profiles: Information you choose to make public in your creator profile, including bio, showcase islands, and portfolio
• Collaboration Tools: Information shared within creator collaboration projects and team communications
• Community Features: Public comments, forum posts, and community interactions you choose to make

Legal Requirements

• Law Enforcement: Valid legal requests, court orders, and law enforcement investigations
• Safety Protection: Preventing harm to users, particularly minors, and addressing safety emergencies
• Regulatory Compliance: Meeting legal obligations under privacy laws, consumer protection regulations, and gaming industry requirements
• Terms Enforcement: Investigating violations of our Terms of Service and community standards

Business Transfers

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your personal information as set forth in this Privacy Policy, subject to equivalent privacy protections.

Age Restrictions and Teen Privacy Protection

Minimum Age Requirement: 13 Years

Ready Up is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have collected personal information from a child under 13, we will delete that information immediately.
If you are under 13: You are not permitted to use Ready Up or create an account. Please ask a parent or guardian to contact us if you believe we have collected information from someone under 13.

International Data Transfers and Protection

Cross-Border Data Processing

Ready Up operates internationally and may transfer your personal information to countries outside your residence, including the United States where our primary servers are located.

EU-US Data Transfers

For users in the European Union and UK:

• Standard Contractual Clauses: We use European Commission-approved Standard Contractual Clauses to protect EU personal data transferred to the US
• Adequacy Decisions: We rely on adequacy decisions for transfers to countries with adequate data protection laws
• Additional Safeguards: We implement supplementary technical and organizational measures to protect international data transfers

Data Security Measures

• Encryption: Personal information is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict employee access controls with need-to-know principles and regular access reviews
• Security Monitoring: Continuous monitoring for security threats and unauthorized access attempts
• Incident Response: Comprehensive data breach response procedures with rapid user notification

Your Privacy Rights

Rights for All Users

Regardless of your location, you have the following rights regarding your personal information:

• Access: Request a copy of your personal information we have collected
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications and optional data processing

European Union (GDPR) Rights

If you are in the EU, EEA, or UK, you have additional rights:

• Data Portability: Receive your personal information in a portable, machine-readable format
• Processing Restriction: Request limitation of how we process your personal information
• Objection Rights: Object to processing for direct marketing and profiling activities
• Automated Decision-Making: Protection against solely automated decision-making with legal effects

California (CCPA/CPRA) Rights

If you are a California resident, you have rights to:

• Know: What personal information we collect, use, and share
• Delete: Request deletion of personal information (with service limitations)
• Opt-Out: We do not sell personal information, but you can opt-out of data sharing for cross-context behavioral advertising
• Correct: Request correction of inaccurate personal information
• Limit: Request limitation of sensitive personal information use
• Non-Discrimination: Equal service regardless of exercising privacy rights

Other US State Rights

Residents of Colorado, Connecticut, Utah, Virginia, and other states with privacy laws have similar rights to access, delete, correct, and opt-out of personal information processing.

How to Exercise Your Rights

Email: info@chartis.gg
Identity Verification: We may require identity verification to protect against fraudulent requests

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies

• Account Authentication: Keeping you logged in and maintaining session security
• Platform Functionality: Remembering your preferences and platform settings
• Security Monitoring: Detecting fraudulent activity and protecting account security

Analytics Cookies (With Consent)

• Usage Analytics: Understanding how users interact with Ready Up features
• Performance Monitoring: Identifying technical issues and optimizing platform performance
• Feature Development: Informing decisions about new features and improvements

Marketing Cookies (With Consent)

• Personalization: Customizing content and creator recommendations
• Campaign Measurement: Measuring effectiveness of marketing communications
• Cross-Platform Integration: Coordinating marketing across different platforms and services

Third-Party Tracking

• Social Media Integration: Social sharing buttons may set cookies from social media platforms
• Analytics Services: We use privacy-compliant analytics tools that anonymize user data
• No Third-Party Advertising: We do not allow third-party advertising networks to track Ready Up users

Cookie Control

You can control cookies through:

• Browser Settings: Disable or delete cookies through your browser preferences
• Privacy Dashboard: Manage cookie preferences through your Ready Up account settings
• Opt-Out Tools: Use industry standard opt-out tools for advertising cookies
• Granular Controls: Choose specific cookie categories to allow or block

Data Retention and Deletion

Retention Periods

We retain personal information only as long as necessary for the purposes outlined in this privacy policy:

Account Information

• Active Accounts: Retained while your account remains active and for legitimate business purposes
• Closed Accounts: Deleted within 30 days of account closure, except for legal retention requirements
• Creator Portfolio Data: Retained to maintain platform integrity and creator attribution

Platform Activity Data

• Usage Analytics: Aggregated and anonymized after 24 months
• Security Logs: Retained for 12 months for security monitoring and fraud prevention
• Communication Records: Deleted after 12 months unless required for legal compliance

Legal Retention Requirements

• Tax and Financial Records: Retained as required by applicable tax and financial regulations
• Legal Disputes: Retained during the pendency of legal proceedings or regulatory investigations
• Safety Investigations: Retained as necessary to protect user safety and prevent harm

Automated Deletion

We implement automated systems to delete personal information according to our retention schedules, ensuring data is not kept longer than necessary.

Security and Data Protection

Technical Safeguards

• Encryption: All personal information is encrypted using AES-256 encryption in transit and at rest
• Access Controls: Multi-factor authentication and role-based access controls for all systems
• Network Security: Firewalls, intrusion detection systems, and regular security monitoring
• Secure Development: Security-by-design principles in all platform development and updates

Organizational Safeguards

• Employee Training: Regular privacy and security training for all staff members
• Background Checks: Security clearance requirements for employees with data access
• Vendor Management: Strict security requirements for all third-party service providers
• Incident Response: Comprehensive procedures for responding to security incidents and data breaches

Data Breach Notification

In the event of a data breach affecting personal information:

• Regulatory Notification: We will notify relevant authorities within 72 hours as required by law
• User Notification: We will notify affected users without undue delay, typically within 72 hours
• Breach Assessment: We will investigate the scope, cause, and impact of any security incident
• Remediation: We will take immediate steps to contain the breach and prevent future occurrences

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. We will:

• Effective Date: Post the effective date of any privacy policy changes
• Material Changes: Provide prominent notice of material changes that affect your rights
• User Notification: Email notifications for significant policy changes affecting data processing
• Continued Use: Your continued use of Ready Up after policy changes constitutes acceptance

Version History

We maintain a history of privacy policy changes available upon request through info@chartis.gg

Additional Information

Third-Party Links

Ready Up may contain links to third-party websites, including Epic Games, social media platforms, and creator tools. This Privacy Policy does not apply to third-party sites, and we encourage you to review their privacy policies.

Gaming Industry Compliance

Ready Up complies with gaming industry privacy standards and works with industry organizations to promote privacy best practices in the gaming creator economy.

Privacy by Design

We incorporate privacy considerations into all platform development decisions, ensuring user privacy is protected by default and by design.

Contact Us

For questions about this Privacy Policy or our privacy practices: info@chartis.gg